Terms and Conditions luck8 — Rules Casino Platform Malaysia

Acceptance of Terms and Conditions

Welcome to luck8. This Terms and Conditions document ("Agreement") is a legally binding agreement between you ("User" or "Player") and luck8 ("Platform", "We", "Company"). This Agreement governs your use of the luck8.gd website, the luck8 mobile app, and all services we offer.

By registering an account, accessing the platform, or using any luck8 service — whether via web browser or mobile app — you confirm that you have read, understood, and agreed to be bound by all terms in this document, along with our Privacy Policy and Responsible Gaming Policy.

Eligibility & Registration Requirements

To register and use the luck8 platform, you must meet the following requirements:

• Be at least 18 Years on the registration date.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not residing in a country or territory where online gambling is completely prohibited by local law.
• Not having had an account previously closed by luck8 due to a breach of terms.
• Acting on your own behalf and not at the direction or for the benefit of any third party.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and valid phone number. luck8 reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

Player Account

Each player is only permitted to hold one (1) active account at luck8 at any one time. Multiple account registrations — whether using different names, email addresses, phone numbers, or payment methods — are strictly prohibited.

You are solely responsible for maintaining the confidentiality of your account password. luck8 recommends that you:

• Using a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Not sharing your password with anyone, including family members.
• Enabling two-factor authentication (2FA) for added protection.
• Report to the luck8 support team immediately if you suspect your account has been accessed by an unauthorised party.

Deposits & Withdrawals

Luck8 supports a wide range of payment methods popular in Malaysia, including Touch 'n Go eWallet, Boost, DuitNow, online bank transfers, and other digital payment options. All transactions are processed through secure channels with full encryption.

Deposit:

• The minimum deposit is RM 20 unless otherwise stated in a specific promotional offer.
• Deposits are typically processed instantly or within 5 minutes, depending on the payment method.
• Luck8 does not charge any fees for deposits; however, your payment provider may apply their own charges.
• You may only deposit funds using payment methods registered in your own name.

Withdrawal:

• The minimum withdrawal is RM 50 and the maximum daily withdrawal is RM 50,000 for standard accounts.
• All withdrawal requests are subject to security checks and a KYC process that may require document verification.
• Luck8 processes withdrawals within 15 minutes to 24 hours depending on the payment method and account verification status.
• Withdrawals may only be made to the same payment method used for the deposit or a method that has been verified under your name.

Bonus & Promotions Policy

Luck8 offers a wide range of bonuses and promotions to our members. All bonuses are subject to wagering requirements and specific rules stated on the relevant promotions page. General conditions that apply to all bonuses are as follows:

• Each bonus may only be claimed once per player, account, phone number, IP address, or shared payment method.
• The welcome bonus is available exclusively to new members making their first deposit.
• Wagering (rollover) requirements must be fully met before any withdrawal from the bonus balance is permitted.
• Some games may not count, or may only partially count, towards fulfilling bonus wagering requirements — please check the specific promotional terms for more details.
• Luck8 reserves the right to void bonuses and related winnings if there is evidence of promotional abuse or fraud.
• Bonuses are non-transferable between accounts and carry no cash value unless the wagering requirements have been met.

Game Rules

All games available on the luck8 platform use a Random Number Generator (RNG) that has been certified by an independent auditing body to ensure true fairness and randomness in every game outcome. The Return to Player (RTP) percentage for each game is available in the respective game information.

• All game results are final and may not be disputed except in the case of a verified technical error.
• In the event of a technical disruption during a game session, luck8 will endeavour to restore the session based on saved system records.
• Luck8 reserves the right to void any bets or rounds affected by a software or system error and will refund the bet amount to the player.
• The use of automated software, bots, scripts, or any tools that provide an unfair advantage in games is strictly prohibited.
• Progressive jackpot wins and other special prizes are subject to internal verification before payment is approved.

Expected Player Conduct

Luck8 is committed to providing a safe, fair, and enjoyable gaming environment for all members. As a player, you agree not to engage in the following activities:

• Using offensive language, threats, or any form of harassment towards other players or luck8 staff.
• Colluding with other players to gain an unfair advantage in Live Casino games or sports betting.
• Attempting to hack, disrupt, or manipulate luck8's systems or technical infrastructure.
• Engaging in money laundering or using the luck8 platform for any unlawful financial activity.
• Making false claims or submitting forged documents during the KYC process or bonus claims.

Privacy & Personal Data Protection

Luck8 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with our detailed Privacy Policy and in compliance with applicable data protection laws.

• Your personal information is used solely for account verification, transaction processing, service-related communications, and platform improvement.
• Luck8 will not sell or rent your personal information to third parties for marketing purposes.
• Data is shared with third parties only when necessary to deliver our services (such as payment processors) or when required by law.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

For full details on how we handle your data, please refer to Privacy Policy luck8.

Intellectual Property

All content on the luck8 platform — including but not limited to logos, graphic designs, user interfaces, text, images, videos, software, and source code — is the exclusive property of luck8 or its respective licensors and is protected by international copyright law.

• You are not permitted to copy, redistribute, modify, or use any luck8 content for commercial purposes without prior written consent.
• Personal, non-commercial use of platform content for reasonable purposes is permitted, provided that luck8's ownership rights are acknowledged.
• The luck8 trademark may not be used in any context that could cause confusion or constitute unfair competition.

Liability Limit

Luck8 provides its platform "as is" and makes no guarantee that the service will always be available without interruption, free from errors, or suited to your specific requirements.

• Luck8 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.
• Luck8's total liability to you under any circumstances shall not exceed your net deposit amount in the 30 days preceding the relevant claim.
• Luck8 is not responsible for service disruptions caused by factors beyond our control, including internet outages, third-party server failures, or natural disasters.
• Game results generated by a certified RNG are final, and luck8 bears no liability for losses incurred in fair gameplay.

Account Termination & Suspension

Luck8 reserves the right to suspend or terminate a player's account at any time for the following reasons:

• Violation of any term in this document.
• Fraud, money laundering, or other illegal activities.
• Multiple account registration or bonus abuse.
• Providing false personal information or submitting forged documents.
• Requests from law enforcement or regulatory authorities.

Players also have the right to close their own account at any time by contacting the luck8 customer support team. Prior to closure, all pending wagering requirements must be fulfilled and any eligible balance withdrawal will be processed in accordance with standard procedures.

Changes to Terms and Conditions

Luck8 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of material changes via their registered email or a prominent notice on the platform at least 7 days before the changes take effect.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the luck8 platform after any changes take effect constitutes your acceptance of the updated terms.

Governing Law & Dispute Resolution

These Terms and Conditions are governed by the applicable laws under the jurisdiction of the luck8 operating licence. Any dispute arising from or in connection with the use of the luck8 platform will be resolved through the following process:

• First Tier: Reach the luck8 customer support team directly. We are committed to resolving most issues within 48 hours.
• Second Tier: If an issue cannot be resolved, it will be escalated to luck8 senior management for review and a final decision within 14 business days.
• Third Tier: Unresolved disputes may be referred to an independent dispute resolution body recognised by our regulatory authority.

By using the luck8 platform, you agree that exclusive jurisdiction over any legal action related to these Terms and Conditions shall be as stipulated by the terms of this platform's operating licence.